NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE MYSA PARTIES OR THOUGH THE SITE SHALL CREATE ANY WARRANTY OR LIABILITY. Terminate or suspend your access to all or part of the Site for any or no reason, including, without limitation, any violation of these Terms. For new systems, Mysa also comes with its own in-floor sensor. EXCEPT FOR THE LIMITED PRODUCT WARRANTY DESCRIBED IN OUR WARRANTY POLICY, MYSA DISCLAIMS ALL CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SITE AND THE PRODUCTS. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW, THEREBY MINIMIZING OUR LIABILITY TO YOU TO THE LOWEST AMOUNT PERMITTED BY APPLICABLE LAW. CAD /unit. It’s made by Empowered Homes. Mysa is the first ever high-voltage thermostat that is truly smart. How do I return based on the Smart Energy Savings Guarantee? If you are under the legal age of majority, you must not access or use the Site. We do not grant you a right or license to reproduce content from the Site, for any reason. Mysa offers a 1-year guarantee that your use of the Product will result in a reduction in energy consumption, subject to the following conditions: 1. the Product was purchased from Mysa directly by placing an order on www.getmysa.com; 2. the Product was purchased on or after May 15, 2020; 3. the Product was purchased within twelve (12) months of the submission of your refund request; 4. the Product had been installed, connected to the internet, and in use for at least six (6) months prior to the submission of your refund request, and you used the Mysa App features such as scheduling during this time. ), applications (including the Mysa App), and software, and any content, documentation, functionality, products, and services offered thereon (collectively, the “Site”) provided by Empowered Homes Inc. or our subsidiaries or affiliates (“Mysa”, “we”, “us”, or “our”). NEITHER MYSA NOR ANY PERSON ASSOCIATED WITH MYSA MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE OR THE PRODUCTS. Returns, and requests for refunds, to resellers are subject to the reseller’s return/refund policy, which may differ from Mysa's policy. MYSA MAKES NO REPRESENTATIONS, CONDITIONS OR WARRANTIES AS TO THE CONDUCT OF ANY PREFERRED INSTALLER FOR PRODUCT INSTALLATION SERVICES. Call Us Text Us. Mysa shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control or unforeseen events including, without limitation, acts of God, natural disasters, fire, floods, accidents, epidemics, pandemics (including the COVID-19 pandemic), war, terrorism, riots, embargoes, acts of civil or military authorities, strikes, or shortages of transportation facilities, fuel, energy, labor or materials. Setup was a bit tricky but I figured it out! 10KΩ. Upon receipt of a Mysa Pro Contact Request, if there are any potentially appropriate Preferred Installers in your area, Mysa will provide you with their contact information. Mysa makes no warranty or representation that use of the Products or the Site with any Third Party Service will affect or increase any level of safety. Damage to thermostat due to improper installation is not covered under Warranty. YOU EXPRESSLY ACKNOWLEDGE THAT MYSA MAKES NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS, IMPLIED, OR COLLATERAL, REGARDING THE QUALITY OF SERVICES RENDERED BY ANY PREFERRED INSTALLER. You acknowledge that the Products and the Site may not work as described when the requirements and compatibility have not been met. You may not use meta tags or any other “hidden text” which utilize our names, domain, trademarks, or derivatives thereof. may otherwise have a disruptive, destructive, or negative impact on Mysa, other users of the Site, or any third party. If you have an electric floor heating system with a floor temperature sensor, Mysa can replace your current thermostat. By using the Site, you represent and warrant that you are the legal age of majority under applicable law to form a binding contract with Mysa. THOSE WHO ACCESS OR USE THE SITE OR PRODUCTS FROM OTHER JURISDICTIONS DO SO AT THEIR OWN VOLITION AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAW. By accessing such Third Party Sites, you are consenting to the terms of service and privacy policies of those Third Party Sites. But, **spoiler alert** its not terrible. Prior to installation, please be sure to determine the resistance of your thermistor - this can be done using an ohmmeter which will display the resistance eg. After we receive your written request, we will respond with further instructions about returning the Product(s) to us. Our name, Mysa, and all related names, logos, product and service names, designs, images, and slogans are trademarks of Mysa or its affiliates and licensors. If at any time you are not happy with the Products and/or the Site, your sole remedy is to cease using them and refer to our Warranty Policy available at Mysa Support – Warranty. You will not attempt to gain unauthorized access to or impair any aspect of the Site, or its related systems or networks. MySa thermostat is compatible with most of the line voltage heating systems like: Electric baseboard heater, Convectors (short cycle), Fan-forced convectors (long-cycle), Radiant ceiling heating ; Self-contained hydronic baseboards. You will not participate in any form of action or conduct, or submit any Submissions, that: are exploitive, obscene, harmful, threatening, abusive, harassing, hateful, defamatory, sexually explicit or pornographic, violent, inflammatory, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation, or age or other such prohibited ground; interfere or violate any third party’s, or any other user of the Site’s, right to privacy, or other rights, including intellectual property rights; cause annoyance, inconvenience, or needless anxiety to other users of the Site, or any third party; are likely to upset, embarrass, or alarm any user of the Site or any third party; or. Let go of the down arrow. You understand and agree that the Products and the Site and its entire contents, features, and functionality, including, but not limited to, all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement, are owned by Mysa, its licensors, or other providers of such material and are protected in all forms by intellectual property laws including without limitation, copyright, trademark, patent, trade secret, and any other proprietary rights. If any part of these Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. Black Friday / Cyber Monday Terms and Conditions. These Third Party Services are beyond Mysa’s control, but their operation may impact the use and reliability of the Site. 2 years ago Reply. Without limiting your indemnification obligations described herein, we reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. Improper installation can lead to device failure and even cause a fire. If you believe that anything on or available through the Site infringes upon any copyright which you own or control or that of another third party, please contact us immediately at. Take full control of your baseboard or fan-forced heaters with the premiere line voltage smart thermostat - Mysa. Currently using it to change set points and to check in on the temperature and humidity in all the rooms in our house. Rebates. Matthew Kennedy. You agree that you will not rely on the Products or the Site for any life safety or critical purposes. Mysa makes no guarantees, promises, warranties, conditions or representations of any kind regarding the qualifications, skills, licenses, permits or representations of the Preferred Installer, nor the services they provide, including the Product Installation Services. Mysa makes no warranty or representation that use of the Products or the Site with any Third Party Service will affect or increase any level of safety. The Mysa thermostat is a must have product for anyone that is deeply invested into the Apple HomeKit ecosystem and has electric heated floors anywhere in their homes. The Mysa app's easy-to-use smart features can help you save on your energy bill by using home energy more efficiently. By using the Site, you agree to respect all copyright, trademark and other legal notices, information, and restrictions contained in any of the content that we provide through the Site. If we accept a return for a damaged Product, cosmetically or otherwise, we reserve the right to charge a restocking fee and deduct the fee from any amounts owed to you in connection with the return. Mysa’s smart thermostat looks sleek. Most smart thermostats available are designed for low voltage heating systems and offer workaround solutions for high voltage heating compatibility. We will not refund your cost of returning the Product(s) to us and you are responsible for all shipping and handling charges on returned items, unless otherwise specified. These Terms and Conditions (the “Terms”) govern your rights and obligations regarding your access and use of the websites (including. Contractors. You are solely responsible and liable for any Product installations and use of the Products and the Site. With Zoning, Schedule Learning, and Energy Reports you’ll save energy - and money. Mysa’s Smart Thermostat is particularly useful for many parts of Canada and the Northern US where electric heating is common. Order & Warranty Support. No failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from these Terms and Conditions operates, or may be construed, as a waiver thereof. An installation guideline is available to you for general guidance purposes only, which is available at Mysa Support – Installation. Mysa reserves the right, in its sole discretion to terminate your right to access and use the Site if you violate these Terms or any other terms or policies referenced herein, or if you otherwise create risk or possible legal exposure for Mysa. All of our thermostats are guaranteed by warranty against all defective workmanship and/or materials. These Terms and Conditions (the “Terms”) govern your rights and obligations regarding your access and use of the websites (including www.getmysa.com), applications (including the Mysa App), and software, and any content, documentation, functionality, products, and services offered thereon (collectively, the “Site”) provided by Empowered Homes Inc. or our subsidiaries or affiliates (“Mysa”, “we”, “us”, or “our”). You further represent and warrant that all Submissions provided by you are comply with all applicable laws, rules, and regulations and the Site Content Standards set out in these Terms. Furthermore, it is your responsibility to ensure that prior to installation, the Product meets your local regulations and codes and is installed in accordance with such requirements. Damage to thermostat due to improper installation is not covered under warranty. Please ensure that you comply with local electrical codes and regulations. We cannot guarantee that it is correct or up to date. Other names, logos, product and service names, designs, images and slogans mentioned or which appear on this Site are the trademarks of their respective owners. . By providing the Submissions, you represent and warrant that you own or have the necessary rights to provide the Submissions and have the right to grant such licenses to us without infringement or violation of any third party rights, including, without limitation, any privacy rights, rights of publicity, copyrights, and any other intellectual property or proprietary rights. As a convenience to our customers, we offer a Preferred Installer Program, connecting customers with independent providers (“Preferred Installers”) who offer installation services for the Products (“Product Installation Services”). Service may be interrupted, delayed, refused, or otherwise limited for a variety of reasons, including insufficient coverage, power outages, termination of service and access, environmental conditions, interference, non-payment of applicable fees and charges, unavailability of radio frequency channels, system capacity, upgrades, repairs or relocations, or priority access by emergency responders in the event of a disaster or emergency (collectively “Service Interruptions”). Installation. Any reliance you place on such information is strictly at your own risk and responsibility. IF A PRODUCT IS NOT PROPERLY INSTALLED, OR IF A PRODUCT OR ANY OF ITS SENSORS ARE OUTSIDE THE DETECTION RANGE OR HINDERED OR OBSTRUCTED BY WALLS, FURNITURE, PERSONAL PROPERTY OR OTHER THINGS, YOU MAY EXPERIENCE FALSE ALARMS OR DETECTION FAILURES. Meet Mysa The only smart thermostat that lets you take full control of your electric heat. Mysa for Baseboards. To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Mysa Parties from and against any claims, demands, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including legal fees) arising out of or in connection with: (i) your use of the Products, the Site and/or the Submissions you submit through the Site; (ii) your breach or violation of these Terms or the Privacy Policy; or (iii) your violation of the rights of another person or entity. We disclaim all liability and responsibility arising from any reliance placed on such materials by you. If you purchased a Product directly from Mysa, we will accept a return of the Products for a refund of the purchase price, less the original shipping and handling costs, such return is made within thirty (30) days from the date of purchase (or thirty (30) days from order release date for pre-order customers) and. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, reviews, testimonials, photos, videos, materials, and other information about the Site, or our products and services (collectively, “Submissions”) that you submit, post, publish, display, transmit, or otherwise provide to us, whether through the Site, via e-mail, or otherwise, are non-confidential and we will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without your acknowledgment or compensation to you. You will not, in any manner, violate any applicable federal, provincial, local, or international law or regulation including, without limitation, any laws regarding the export of data or software, patent, trademark, trade secret, copyright, or other intellectual property, legal rights (including the rights of publicity and privacy of others) or submit Submissions that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and our Privacy Policy. You will not cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Site, or unduly burdening or hindering the operation and/or functionality of any aspect of the Site. You will not provide or contribute any false, inaccurate, or misleading information. We may accept returns for damaged Products in our sole discretion. If it’s terrible, I’ll let you know. Mysa App. The Site may be suspended temporarily without notice for security reasons, system failure, maintenance and repair, or any other reason in our sole discretion. you have full power and authority to agree to these Terms and, if purchasing on behalf of a company or entity, you have full authority to bind such company or entity; and. The thermostat is now in off mode. We will not be liable if, for any reason, all or any part of the Site is restricted to users or unavailable at any time or for any period. You expressly acknowledge and agree that your use of the Site for placing a Mysa Pro Contact Request and the use of a Preferred Installer for Product Installation Services is at your sole risk. These Terms shall be governed by, construed and enforced in accordance with the laws of the Province of Newfoundland and Labrador and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision, principle, or rule, and notwithstanding your domicile, residence, or physical location. Support. Mysa shall not be liable for any claims made by the Customer relating to, or arising out of, its arrangement with the Preferred Installer. Business Services. If you feel you’ve received a defective thermostat, contact us directly to determine next steps. These Terms, together with the Privacy Policy and any other policies incorporated herein by reference, constitutes the entire agreement between you and Mysa in relation to your use of the Product and/or the Site, and supersedes any prior or contemporaneous understandings, representations, warranties, inducements or agreements relating to its subject matter. Warning: The installation of high voltage equipment should be performed by a qualified electrician. To submit a valid Mysa Pro Contact Request, you must provide the required contact information. Take full control over your energy use with remote access through our Android and iOS apps. By providing the Submissions, you represent and warrant that you own or have the necessary rights to provide the Submissions and have the right to grant such licenses to us without infringement or violation of any third party rights, including, without limitation, any privacy rights, rights of publicity, copyrights, and any other intellectual property or proprietary rights. Mysa is the premiere smart thermostat for electric heaters. Mysa does not contract for or perform, and is not responsible for, the provision of Product Installation Services. Mysa will not be liable on account of any inaccuracy of information accessed through the Site or included with the Product, and it is your responsibility to further research the information. You will not introduce or distribute any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful. The unit ships in a well-designed box that shows the unit and lists the features. To claim a refund under our energy savings guarantee, please submit a request at. Mysa replaces your existing wall thermostat and is designed to work with any brand of electric baseboard heater, as long as the heating system is 120-240V and is rated to control 3800W max @ 240V / 1900W max @ 120V. Buying. The provision of contact information for Preferred Installers is done as a convenience to Mysa customers and should not be deemed as an endorsement by Mysa of the Preferred Installer or the services they provide. Improper installation can lead to device failure and even cause a fire. Save More Energy Create a Smarter Home DIY Home Reno and Design Live Green(er) Maximize your Mysa. Mysa gives homeowners more control over their electricity bills – and it’s been a roaring success. Get limited-time preorder pricing; Replaces most LCD remotes for window, portable, and ductless mini-split heat pump AC units; Works with Mysa for Baseboard and In-Floor in your home's smart ecosystem ; Sleek, minimalist design with premium look and feel; Wall mount or table top use - + $129 $99.