Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. It's their 'vision'. LG OLED55B7V Best TV Picture Settings. Go. Zoom - Zoom resizes the image to fit the screen width. I tested a number of different movies, shows and documentaries on Netflix and almost every single one is giving me different sizes, most of them not even being close to full screen. This might be a totally dumb question but this is the first smart TV I have ever bought as I have always just streamed content from my PC. Jun 20, 2017 #1 Disclaimer: The settings below are supplied for information purposes only. Choose 4:3 when you want to view a picture with the original 4:3 aspect ratio. For some reason I can change the aspect ratio within hulu programs but not netflix? This Guided Path® was written and reviewed by Support.com’s Tech Pro team. Find here amazing TV Settings for the LG B7 OLED TV (LG OLED B7) from different well known sources. Mostly re using Netflix app both upcoming movies TV shows and programs live in HD resolution and low cost from Netflix streaming. © LG Electronics. And some even have multiple aspect ratios (Insterstellar, Grand Budapest Hotel, Dark Knight, Kil Bill vol 2, etc). Then make sure to go to Just Scan and set that to “on”. Steve Withers Reviewer. Choose 16x9 or original. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/ReredditLink.f7b66a91705891e84a09.css.map*/Is your aspect ratio greyed out in Neflix? I was on the phone with LG for 2 hours last night trying to figure out why I can't change the aspect ratio. If the picture looks stretched or distorted, the TV may require repair. On the OLED55 I can change the aspect ratio to full screen or any other ration when using the NETFLIX app, but on the newer OLED65 the Aspect Ratio is greyed out. Aspect ratio will suddenly lock on original. If you’re wondering why the picture size settings are disabled or greyed out on your Samsung TV, here’s the answer. I was planning on buying a 2020 oled to install at the summer cabin, after such awful customer service and negligence it's not going to happen. 99% of the Netflix content has the top and bottom black-bars which will cause an image retention but seems LG doesn't care, with my LG C9 while watching Netflix shows.. Bluetooth is grayed out in Sound Out options by diablo1961 Feb 26, 2019 1:00PM PST I used a Skullcandy "Hesh" headset and a Sony soundbar with this LG TV (50UK6300PUE). Press J to jump to the feed. Go. As a result, real 4:3 programs appear with a black picture frame around them on an analog TV, because they are treated as being widescreen. 1 of 23 Go to page. On-screen menu option greyed out. Click on it, then click on Aspect Ratio. It's how they want you to view their movie! LG’s superior webOS 3.0 4K TVs qualified for the global Netflix Recommended TV designation after undergoing a rigorous, criteria-based smart TV evaluation program. It looks like you're new here. TV: LG 47LB6700-JA (Japan model) Firmware version: 05.00.55 webOS TV version: 1.4.0-2515 (afro-ashley) Plex player: 2.3.6. 6 Tips for Advancing Your At-Home Cooking. I can't change the aspect ratio to avoid this issue and LG never provide a work around or any solution, they never answer. New comments cannot be posted and votes cannot be cast. Sometimes I can sometimes I can't, again is this normal? Just remember you can't do this while watching an app. If you need help adjusting these settings, contact your TV's manufacturer for assistance. Me too, please help. We love feedback! I was planning on buying a 2020 oled to install at the summer cabin, after such awful customer service and negligence it's not going to happen. Plex reports the webOS version as “unknown”. Bought the TV from beachcamera so I am definitely worried I might have received a refurbished product. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. If they can't fix it I will likely send it back. Your TV's aspect ratio, screen size, or other settings may be causing Netflix to appear zoomed in. (https://www.rtings.com/tv/reviews/lg/c8/settings. You read this article I cover all the network problem with LG TV. The top and bottom parts of the image may be cut off. But as other poster said, the Aspect Ratio Settings should not be greyed out. On February 25, 2019, Sony launched their latest flagship device, the Xperia 1, with the world's first 21:9 ultra-wide 4K HDR-enabled OLED (6.5") display in a smartphone. Netflix auf meinem LG (Smart TV) Ersteller des Themas garfunkel74; Erstellungsdatum 6. Model OLED65C8PUA. G. garfunkel74 Lt. Checked the Netflix and Prime apps and that is the culprit. Turn OFF the … Share on Twitter Share on Facebook 0 LGModerator1 LG Moderator. Then, go to the Picture section > Aspect Ratio. if I see a widescreen program displayed as 4:3, it fills the screen on an analog TV (centre cut), whereas a 16:9 program appears letterboxed on an analog TV. The laptop has a resolution of 2880 by 1920. When I try to connect it to my HD monitor of resolution 1920 x 1080, I find that the windows, text and fonts are are massive and unpleasant. I have an LG 47LB730V TV running the latest software (4.x, updated 4th September). ASPECT RATIO: You have 2 things to check here: * Go to the Xbox dashboard under Video options * Make sure you tell the Xbox you have a 16:9 screen in HD * Save the settings. I spoke with LG and they are sending a 3rd party repairman to come look at the tv. The display will then automatically show the content you are watching in the correct aspect ratio. TV is under warrenty. When Picture mode opens the Aspect Ratio Settings should be available. Also, I am having issues being able to change my aspect ratio. News and discussion of OLED displays, OLED lighting, etc. If you want to change what you are seeing size-wise, just go back into those menus and change a setting to get what you want. I have both a OLED65C9PLA and a OLED55C6V. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. ._2JU2WQDzn5pAlpxqChbxr7{height:16px;margin-right:8px;width:16px}._3E45je-29yDjfFqFcLCXyH{margin-top:16px}._13YtS_rCnVZG1ns2xaCalg{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex}._1m5fPZN4q3vKVg9SgU43u2{margin-top:12px}._17A-IdW3j1_fI_pN-8tMV-{display:inline-block;margin-bottom:8px;margin-right:5px}._5MIPBF8A9vXwwXFumpGqY{border-radius:20px;font-size:12px;font-weight:500;letter-spacing:0;line-height:16px;padding:3px 10px;text-transform:none}._5MIPBF8A9vXwwXFumpGqY:focus{outline:unset} https://imgur.com/a/V42fhaQ. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/TopicLinksContainer.361933014be843c79476.css.map*/._2ppRhKEnnVueVHY_G-Ursy{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin:22px 0 0;min-height:200px;overflow:hidden;position:relative}._2KLA5wMaJBHg0K2z1q0ci_{margin:0 -7px -8px}._1zdLtEEpuWI_Pnujn1lMF2{bottom:0;position:absolute;right:52px}._3s18OZ_KPHs2Ei416c7Q1l{margin:0 0 22px;position:relative}.LJjFa8EhquYX8xsTnb9n-{filter:grayscale(40%);position:absolute;top:11px}._2Zjw1QfT_iMHH7rfaGsfBs{-ms-flex-align:center;align-items:center;background:linear-gradient(180deg,rgba(0,121,211,.24),rgba(0,121,211,.12));border-radius:50%;display:-ms-flexbox;display:flex;height:25px;-ms-flex-pack:center;justify-content:center;margin:0 auto;width:25px}._2gaJVJ6_j7vwKV945EABN9{background-color:var(--newCommunityTheme-button);border-radius:50%;height:15px;width:15px;z-index:1} This is when watching a blu-ray or cable etc. If I turn the set off and back on it fixes the issue for a while. When the TV detects HDR10 content, it will give you 6 'HDR Picture Mode' options. Can I fix this or do a make a service call. Authored by: Support.com Tech Pro Team. Now go to your LG TV remote. It's the Directors choice. 1 von 2 Gehe zu Seite. DLNA works as intended and all videos play with the correct aspect ratio. Sign In with Twitter Samsung Q90T QLED; Samsung Q70T QLED; LG CX OLED ; Panasonic GZ2000; Sony X950G (XG95) Sony A9G OLED (AG9) Sony X900F (XF90) Sony X850E (XE85) Sony X900E (XE90) Sony XE93 (X930E) Sony X940E (XE94) Sony Z9D (ZD9) Sony Z9F … Thor Technical Specifications: https://www.imdb.com/title/tt0800369/technical. Thread starter Steve Withers; Start date Jun 20, 2017; Tags lg corporation settings television; 1; 2; 3 … Go to page. Thank you very much for the detailed rely. How to Fix Greyed out Options Menu Samsung Smart TV. I caught the screen shifting up and down during a movie on Hulu and thankfully was able to catch it on video. I bought this off Greentoe and received it via beach and camera so the skeptic in me thinks this might be a refurbished unit. When in HDR, some settings might be unavailable (grayed out) in the menu, this is normal. Greyed out option to change size of text, apps and other items Hi, I have just purchased a Asus Transformer Pro 3 with Windows 10 home. ._3gbb_EMFXxTYrxDZ2kusIp{margin-bottom:24px;text-transform:uppercase;width:100%}._3gbb_EMFXxTYrxDZ2kusIp:last-child{margin-bottom:10px} Latest firmware 04.70.05 is applied. And how long has this … Depending on your content type (HDR10 or Dolby Vision), you may need to adjust your settings as follows: HDR10. I prefer original aspect ratio, so they movies don't look like an elongated mess. Home; TV Settings. Most movies are purposefully created with black bars above and below the image. Select the cog icon (top right corner) to access the Settings. They have trademarked the name CinemaWide for use in their latest ultra-wide Xperia devices. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). I assuming that is an update fix? Switched my picture mode to Standard and that setting can be changed. Press question mark to learn the rest of the keyboard shortcuts, https://www.imdb.com/title/tt0800369/technical, https://www.rtings.com/tv/reviews/lg/c8/settings. Check the aspect ratio of the program or movie that you're watching. Next Last. Try a different picture mode than Standard. With decades of experience, our Tech Pros are passionate about making technology work for you. Let us know what you think about this Guided Path® by rating it at the end. September 2019 ; 1; 2; Weiter. Regarding the "aspect ratio". VX32L HDTV10A not sure how old it is, - Answered by a verified TV Technician Some TV shows and movies on the Netflix service may be bordered by black bars, often called wings or letterbox. First of all, I have a Compaq Presario PC tower connected directly by VGA to my 32" LCD, 16:9 Westinghouse HD TV, with Windows 7 Home premium. Introduction. It can't be changed. Anyone having the same issue? These black bars are due to the aspect ratio the TV show or movie was filmed in - if you're seeing them, it means the title was filmed in an aspect ratio that isn't a perfect fit for your screen. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. I studied film and there were people in my class who did not know aspect ratio. Out of interest, which model of LG television do you have? Close out of WebOs and click on the settings gear. You can tweak setttings for each mode to your liking. Here's how to change the default aspect ratio of your LG Smart TV. My aspect ratio (and other) settings are "greyed out" and seemingly not available. Schauen Sie Netflix-Filme und -Serien online oder per Streaming auf Smart-TVs, Spielkonsolen, PCs, Macs, Smartphones, Tablets und mehr. Many people prefer ISF Bright or Dark Expert, Cinema User and even Technicolor Expert. Deactivating Netflix App from an LG TVYou may run into a situation where your movies will not play on the LG Netflix App. All Rights Reserved 2021. Your TV's aspect ratio, screen size, or other settings may be causing Netflix to appear zoomed in. Then today is suddenly worked for a while, I think on Thor, now I am back to this grayed out setting. Netflix streaming aspect ratio I am at my wits end. If you want to get involved, click one of these buttons! The only way I can get it to appear in the general settings is when I do a hard reset of the tv. I took pictures and uploaded them here. Aspect ratio greyed out LG B8 Tech Support As per title, cant change my aspect ratio while in apps like netflix and youtube, both are have original as defaultz is this normal? I want to rescan for updated Freeview channels but the menu option (Quick Settings, Programmes, then the two options under this) to do this is greyed out. The aspect ratio that I see is the same as is displayed on analog SBS (ch28), i.e. Some completely fill the screen. Technician's Assistant: What's the exact make and model of your television? or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. Theatrical movies are commonly recorded and broadcast in the same aspect ratio as they were seen in the theater, which is typically wide-screen. Making the list includes LG SIGNATURE OLED TV (G6), 4K OLED TVs (models E6 and C6), LG SUPER UHD TVs (models UH9500 and UH8500) and UHD TVs (models UH7500, UH6500, UH6300 and UH6100) with more models … Weiter Letzte. ._2YJDRz5rCYQfu8YdgB_neb{overflow:hidden;position:relative}._2YJDRz5rCYQfu8YdgB_neb:before{background-image:url(https://www.redditstatic.com/desktop2x/img/reddit_pattern.png);content:"";filter:var(--newCommunityTheme-invertFilter);height:100%;position:absolute;width:100%}._37WD6iicVS6vGN0RomNTwh{padding:0 12px 12px;position:relative} On a widescreen TV, this option will cause the television to display black bars on the left and right side of the picture. There is no option for aspect ratio on my VIZIO tv menu, but I need it changed. Commander. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! Sign In with Facebook. Aspect ratio is then greyed out and not available. All my pay channels are now 'stretched' and I can't seem to adjust the ration at all. Checked the Netflix and Prime apps and that is the culprit. It can't be changed. Menu. I am not sure why you can't do it on some images. You can change it to full screen, but it will stretch it out so images are very long. The function to zoom screen and change the aspect ratio is not available for all content playing sources. Looks like Aspect Ratio is greyed out using WebOs apps (this ensures you will be getting the correct aspect ratio for anything you watch using an app:16x9, 4x3 etc.). Hope this helps. Close out of WebOs and click on the settings gear. 23; Next. Try a different input source (cable, DVD, or Blu-ray Disc™ player). How To Set Default Aspect Ratio in LG Smart TV To set the default aspect ratio, press the Home on your LG Smart TV remote to open the menu. This means that the width of the movie may be longer than the width of your 4:3 TV screen. Picture is small and on right side of screen. Los. If you have a standard TV with a 4:3 aspect ratio, this is because the video was recorded or is being broadcast in a wide-screen, 16:9 aspect ratio. Unfortunately it looks like i have a defective TV. Looks like Aspect Ratio is greyed out using WebOs apps (this ensures you will be getting the correct aspect ratio for anything you watch using an app:16x9, 4x3 etc.). Register your LG product for a Chance to WIN A PRIZE. Check this link out if you haven't already. I've talked with Netflix tech support and they don't seem to know what I'm talking about. Any 1920 video with a height less than 1080 is stretched to fit, regardless of aspect ratio. and I will Netflix help That works for all the Netflix users with the basic issue and most common problems arise all the time while we connecting and turn on Netflix on HD smart TV using the Netflix app. Is this normal? LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. First thing is turn off Energy Saving Mode. If the issue only occurs on a specific input, check the settings of the connected device. If you switch to the set-top or satellite box mode, you will be able to change the size of the picture. Apple TV 2 or Apple TV 3. I can't change the aspect ratio to avoid this issue and LG never provide a work around or any solution, they never answer. Menu Picture Aspect Ratio Greyed-Out by hrrogersjr Jul 30, 2013 1:56PM PDT Still enjoying my 4 year old Samsung Plasma(PN50A450). For movies, 'Technicolor Expert' is the best option available. Adjust your TV's picture settings. Most movies like Thor are wide screen. As soon as I go into any app, the aspect ratio becomes grayed out and I can no longer make the change, regardless of whether I'm in an app or the home screen. They will have black bars at the top and bottom. Select the input you use for the Xbox.